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- Auto-Attendant (IVR); nearly limitless number of IVR's1
- Time conditional IVR messages
- Voicemail; minimum of 300 hours available2,3
- Voicemail to Email; have your voicemail message sent to your
email box.
- Unlimited internal extensions
- Unlimited remote/external extensions; can utilize cell phones as
remote extensions
- Conference Calls; 1-100 participants, only limited by number of
phone lines
- Branch Office Support; connect multiple offices for free
office-to-office calls
- Call Recording; minimum of 300 hours available2,4
- Call Queues; nearly limitless number of call queues1
- Music-On-Hold / Advertising-On-Hold; system comes with default
music selection5
- Name Directory; last/first/both name search directory feature
- Supports DIDs; each employee can have their own number
- Support analog or IP phones; Talk PBX recommends the use of IP
phones
Extended list of standard features:
- Alarm Receiver
- Authentication
- Automated Attendant
- Background Music
- Blacklists
- Blind Transfer
- Call Detail Records
- Call Forward on Busy
- Call Forward on No Answer
- Call Forward Variable
- Call Monitoring
- Call Parking
- Call Queuing
- Call Recording
- Call Retrieval
- Call Routing (DID & ANI)
- Call Snooping
- Call Transfer
- Call Waiting
- Caller ID
- Caller ID Blocking
- Caller ID on Call Waiting
- Conference Bridging
- Database Store / Retrieve
- Database Integration
- Dial by Name
- Direct Inward System Access (DISA)
- Directory Names
- Distinctive Ring
-
Distributed Universal Number Discovery (DUNDi™)
- Do Not Disturb
- ENUM
- Flexible Extension Logic
- Hunt Groups
- Interactive Directory Listing
- Interactive Voice Response (IVR)
- Least Cost Routing
- Local and Remote Call Agents
- Macros
- Music On Hold
- Music On Transfer
- Night Service
- Outgoing Call Restriction
- Paging
- Privacy
- Private Lines
- Overhead Paging
- Protocol Conversion
- Remote Call Pickup
- Remote Office Support
- Roaming Extensions
- Route by Caller ID
- Speed Dial Directory
- Supervised Transfer
- Talk Detection
- Text-to-Speech
- Three-way Calling
- Time and Date
- Transcoding
- Trunking
- VoIP Gateways
- Voicemail
- Visual Indicator for Message Waiting
- Stutter Dialtone for Message Waiting
- Voicemail to email
- Voicemail Groups
- Web Voicemail Interface
1 - Base installation includes assistance with setting up 1-10 IVR
menus and 1-10 Queues. Additional IVR menus or queues available at small, but additional,
cost.
2 - Storage space shared by Voicemail and Call Recording. Amount
of space required determined
during assessment. Easily expandable to over 1,500 hours.
3 - Warning, some systems measure their storage space in minutes, not
hours.
4 - Where allowed by law.
5 - Default music includes classical music selection. Can add your
own mp3 files, or have on-hold advertising messages professionally
created.
Telephone Advertising Communication (TAConhold)
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